Terms Of Service

OVERVIEW

This website is operated by Sondh India. Throughout the site, the terms “we”, “us”, and “our” refer to Sondh India. By accessing this site and/or purchasing from our collection, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including all additional policies referenced herein or available by hyperlink.

Please read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use our Services.

SECTION 1 – ONLINE STORE ELIGIBILITY

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence. You may not use our artisanal products for any unauthorized or illegal purpose. A breach or violation of any Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer over networks.

SECTION 3 – ACCURACY & AUTHENTICITY

While we strive for perfection, Sondh India is not responsible if information on this site is not accurate, complete, or current. Our products are artisanal; therefore, slight variations in color, aroma, and texture are natural and a testament to their authenticity. The material on this site is for general information and should not be the sole basis for high-stakes decision-making.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product or Service without liability to you or any third party.

SECTION 5 – PRODUCTS & EXCLUSIVITY

Certain products are available exclusively online in limited quantities. These products are subject to our Returns & Damage Replacement Policy.

  • We make every effort to display colors and textures accurately; however, we cannot guarantee your monitor's display will be precise.
  • We reserve the right to limit sales to any person, region, or jurisdiction on a case-by-case basis.

SECTION 6 – BILLING & ACCOUNT INTEGRITY

We reserve the right to refuse or cancel any order you place. This includes orders that appear to be placed by dealers, resellers, or distributors without prior authorization. You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 7 – THIRD-PARTY INTEGRATIONS

We may provide access to third-party tools (such as logistics trackers) which we neither monitor nor control. Use of these tools is entirely at your own risk.

SECTION 8 – USER FEEDBACK & SUBMISSIONS

If you send us creative ideas, reviews, or suggestions, you agree that we may, at any time, edit, copy, publish, and distribute those comments in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal data through the store is governed by our Privacy Policy.

SECTION 10 – PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon our intellectual property rights; (d) to submit false or misleading information; or (e) to interfere with the security features of the Service.

SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Sondh India does not guarantee that your use of our service will be uninterrupted or error-free. In no case shall Sondh India, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect, incidental, or consequential damages of any kind—including lost profits or replacement costs—arising from your use of any of our products.

SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold Sondh India harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 13 – SEVERABILITY & TERMINATION

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law. The remaining portions shall remain valid and binding.

SECTION 14 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Kota, Rajasthan.

SECTION 15 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Sondh India Email: sondhindia@gmail.com

Phone: +91-8005802030